Online payment, terms and conditions

All payments of Parentshop Pty Ltd invoices and eCommerce shopping cart, using the online credit card facilities are subject to the following Terms and Conditions.

Accepted payment methods

Parentshop Pty Ltd invoices accepts the following payment methods only:

	Visa
	MasterCard

Transaction Policy

All transactions are processed in Australian Dollars (AUD $).

Payment Process

If paying an invoice, you will receive a personalised email indicating the invoice amount and due date. To pay online, press the hyperlink in the email. This will open a secure payment page in your web browser.

The secure website page will insert the tax invoice amount and invoice number. You can then use your credit card or PayPal account to pay the invoice.

If you are purchasing books and DVDs online in our shopping cart, you will receive a summary of the payment details prior to completing the payment process.

Confirmation

After you have made your payment, you can view the details by logging into the secure area of the Parentshop Pty Ltd website at www.parentshop.com.au. We will also send you a tax invoice email confirmation of your payment.

Payments are debited to Parentshop Pty Ltd.

If your payment is unsuccessful, Parentshop Pty Ltd will not be advised why the payment has failed, therefore, you should contact your credit card provider for details.

If your payment fails, please use one of the other payment methods described on your invoice. Please arrange an alternative payment method promptly.

Refund Policy

Requests for refunds are determined by the agreement in place between you and Parentshop Pty Ltd for the services provided. Please contact us for assistance with refund requests.

Security Policy

Payments will be processed using Secure Socket Layer (SSL) technology and your credit card number will be protected with a high level of encryption when transmitted over the Internet.

Parentshop Pty Ltd will not have access to your credit card details.

Changes to these terms and conditions

Parentshop Pty Ltd's Terms and Conditions for online credit card payments are subject to change at any time. Each transaction shall be subject to the specific Terms and Conditions that were in place at the time of the transaction.