Have a Question? Need Parenting Advice? Ask Michael Hawton

Parentshop is Australia’s leading educational specialist in bringing about lifelong behaviour change!

At Parentshop, we provide specialised development training that delivers effective behavioural solutions for all ages. We guide and support professionals in education, psychology, social work and family support groups, so they can effect behaviour change within their own organisations, and for their clients.

Specialised training courses and resources provided by Parentshop equip participants with the skills and tools they need to implement strategies to deal with difficult and challenging behaviour in children, adolescents and adults.  The latest research in behavioural sciences underpin our training solutions, yet they are practical and easy-to-implement – whether at home or in a workplace environment.

Parentshop founder and psychologist Michael Hawton is one of Australia’s foremost behavioural experts, coach and educator. He is author of Engaging Adolescents and Talk Less Listen More, which have sold approximately 85,000 copies worldwide.  Michael and his highly skilled team have helped more than 12,500 professionals and thousands of families around Australia.

Education and training are the keys to unlocking human potential so find your solution here today!


Empowering Lifelong Behaviour Change

Michael Hawton, MAPS, B.A., Grad. Dip. (App. Psych.), Dip. (Teaching), Grad. Cert. (Bus. Admin.)

Michael Hawton, MAPS, B.A., Grad. Dip. (App. Psych.), Dip. (Teaching), Grad. Cert. (Bus. Admin.)

Parentshop Founder

Michael Hawton is a registered Australian psychologist, trained teacher, author of Talk Less Listen More and Engaging Adolescents™, international speaker, media commentator, and a father of two.

With 30 years’ experience working with children and families including in his private practice, working with the United Nations in Seychelles, and preparing child welfare reports for the Family Court, Michael is one of Australia’s foremost experts in managing difficult behaviours in children, adolescents, and adults.

Featuring regularly as a panel guest advisor on shows such as Today, Sunrise and more, Michael teaches teachers, family workers, early years educators, and parents based the latest research in behavioural science, covering a range of topics such as positive cultural change in schools, how to have tough conversations in the workplace, improving self-regulation in children, reducing anxiety in children, managing tricky adolescent behaviours, and tackling family of origin issues in child protection.

Michael’s training programs have equiped over +12,500 professionals and teachers and +110,000 parents across Australia, NZ, UK, and the United States since 2006 through 1-2-3 Magic® and Emotion Coaching, Engaging Adolescents™ and Tough Conversations™.

Our Mission

To bring about lifelong behaviour change for all ages by managing challenging behaviour – both locally and globally, through the provision of easy to do training events and resources. We follow the “affect the few, to affect the many” principle in the training of key influencers, such as teachers, school leaders, community and organisational leaders.  

As part of Our Mission, here are some goals we would like to achieve:

A recent UNICEF report showed that 60% of children and young people aged 4-14 globally are regularly affected by corporal punishment. We want to help to reduce the number of children being affected in this way.
Many fathers are not traditionally involved in community-based courses and yet we know that fathers prefer to learn parenting skills online. We want to see more fathers involved in parenting education by pitching events to them that take into account their preferred learning styles.
In the western world, if a child is diagnosed with conduct disorder by the time they are in later childhood, there is a nearly 80% chance that that child will be in trouble with the legal system by the time they are 21.We want to help reduce that frequency.
School leaders are 8 times more likely to be assaulted than the general population.We want to reduce that likelihood.
Schools and school leaders are under increasing pressure. For example, there has been a 35% increase in children & young people being suspended in NSW schools over the past five years.We want to do something to reduce this percentage.
At any one time 23% of Australian parents are experiencing behavioural problems with at least one of their children.We want to help with that problem.
There are far too many children entering the child protection system and being separated from their families for too long.We want to reduce this length of time by encouraging earlier intervention and clearer boundaries for parents.


Our Values

  • We encourage each other to promote and work towards our Mission and Values
  • We support each other to be solutions-focused
  • We are focused on excellence in service
  • We promote camaraderie through open and trusting communication
  • We applaud innovation in the workplace

Meet the Team

Caitlin Kirkpatrick

Caitlin Kirkpatrick

Business Development Executive

Caitlin started her professional life in the film and television industry in Melbourne and Sydney and for many years worked on some of our favourite old TV shows. When it was time for children, the long days and time away on location was not ideal and Caitlin moved into sales with a Theatre in Education organisation to provide quality performing arts productions with educational themes to schools across Australia. Caitlin now heads the sales and research team at Parentshop building extensive relationships throughout the community health, early learning and education sectors.

Hayley Cravigan

Communications & Partnerships Manager

Hayley has over 20 years’ experience in strategic communications, management, marketing and events. Hayley has worked in strategic communications in London and Sydney managing major change projects and Australia wide communication teams. Hayley then moved into events trying her hand at managing large scale events as General Manager for a Sydney catering company working on events ranging from boardroom lunches to large public events of over 5,000 people. 

Eager to move home to the Byron area with her family, Hayley bought an existing wedding planning business and has been creating beautiful high-end wedding in the Byron Bay area for the last few years. 

Hayley brings her creativity, management and communications experience to Parentshop to fulfil its vision for ‘lifelong behaviour change’ for individuals, families and communities.

Brad Williams

Brad Williams

Division Manager Primary and Childcare (Western Australia & Northern Territory)

Brad Williams is the Director of Behaviour Tonics and Parentshop’s Division Manager for Primary and Childcare as well as a regional master trainer in Western Australia and the Northern Territory. Prior to co-founding Behaviour Tonics with his wife Lisa in 2004 and becoming a father of two primary school-aged children, Brad worked with Child and Adolescent Mental Health Services for 10 years, working specifically with children experiencing significant emotional, social and behavioural difficulties. Brad facilitates a wide range of professional development and parent education courses and is a consultant to many public, private and independent schools, mostly in the area of behaviour management. He has worked with over 12,000 parents, teachers and health professionals from a diversity of backgrounds and cultures, taking him from Esperance to Perth to Arnhem Land. Brad is a great character and has appeared on TV and radio to share his extensive knowledge and humorous storytelling.

Rob Steventon BA, MEd, PhD.

Rob Steventon BA, MEd, PhD.

Parentshop Consultant

Rob Steventon has been a Primary School Principal for 37 years and specialised in gifted and talented education, inclusion of students with physical disabilities within mainstream education, and consulting in social/emotional learning (SEL) for students, staff, and parents. He has a strong desire to support school leaders who face intense challenges in times of unprecedented expectations.

Angharad Candlin

Angharad Candlin

Parentshop Consultant

Angharad is a registered psychologist with nearly 30 years experience working with families. She worked in the area of out-of-home care and adoption for 17 years and then moved into the area of parent education. She is the lead author of two internationally recognised and externally evaluated parenting programs; Keeping Kids in Mind for separated parents engaged in chronic conflict and My Kids and Me a parenting program for parents whose children have been removed into statutory care. As well as being a trainer for Parentshop, Angharad is the Practice Manager of Parent Education with CatholicCare Sydney, Adjunct Fellow with Macquarie University’s Department of Psychology and an AHPRA Board Authorised Supervisor. Angharad supervises, mentors, and trains professionals working in the community and a variety of different settings. She is passionate about parent education and of supporting practitioners working in the community. She is a dynamic and engaging presenter and often speaks at conferences, community events and to the media.

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