Enrolment Terms & Conditions

Early-bird pricing

To receive the special early-bird discount, book and pay by the early-bird cut-off date for your course. Late registrations will incur the full course fees.

Securing your place in the course

Your place in the course is secured once your payment has been received.  Upon successful payment processing you will be emailed with course booking confirmation details.   Please ensure your contact details are written clearly.  A reminder email will generally be sent to you the week of the course.

If you do not receive a course booking confirmation email please contact our office on 02 6680 8910 to ensure that your registration has been received.

Special dietary requirements

Please notify us by email at admin@parentshop.com.au of any dietary requirements or other special needs either at the time of booking or at the earliest possible opportunity thereafter to ensure we can accommodate your needs.

Licence agreements

A licensing agreement form is attached to your course booking confirmation. All participants must bring the signed licensing agreement with them to submit on the day of training.  Note: There are restrictions on training other professionals (including teachers).

Cancellations & transfers

Please notify us by email at admin@parentshop.com.au at the earliest possible opportunity prior to the day of the course. Our terms and conditions are as follows:


If notice received 14+ days’ before the course date, the full course fee will be refunded to the same credit card, or bank account provided. Please allow 5-10 business days to receive payment

Less than 14 days’ No refund


Transfer your registration to another staff member or transfer to another course date.

14+ days’ notice no charge

Less than 14 days’, a 20% rebooking administration fee will be levied as documentation and venue costs are incurred at this time.

In the unlikely event that Parentshop needs to cancel or postpone any course due to insufficient registrations or other unforeseen circumstances, we will refund course fees in full. Please allow 5-10 business days to receive funds.

On the Day of the Course

On the day, please ensure you arrive at the venue at least 30 minutes before the advertised start times, to register, collect your practitioner materials and submit your signed licensing agreement.

Bookshop discounts

Parentshop has an extensive range of parenting products at great prices for both professionals and parents to support families struggling with behavioural issues including workbooks.  On the day of training, samples related to reference materials (books & DVDs) will be on display and order forms available.  There is a 10% discount for products ordered on the day excluding postage.

Your privacy

In accordance with our privacy policy, your contact information will be kept confidential and will never be shared with third parties for marketing purposes. You will receive further emails from Parentshop in relation to this course. You may also occasionally receive emails from Parentshop in relation to information or offers relevant to you. You are welcome to opt-out of these emails at any time by clicking on the unsubscribe link in the email.