Have a Question? Need Parenting Advice? Ask Michael Hawton

Manage difficult, emotional or hostile situations

View course dates and locations

A fantastic, useful day. Full of well thought-out and researched material as well as lots of practical ideas to try out straight away. Beneficial training for staff in any workplace.
Joanne Burns

Canberra Grammar School

This course was extremely relevant and useful. The skills learned will be of great value when having tough conversations with both clients and staff. I thoroughly enjoyed the day and have walked away with a skill set I didn’t have before.
Leah Grant

Relationships Australia

Tough Conversations is an invaluable training day providing structure, balance and focus for effective organisational processes with staff and clients.
Helen McQuinn

Relationships Australia

Upcoming webinar and face to face courses

To book today, click on a course below.

At registration you will be recommended books relevant to this course, they are not required reading for the course.

Courses are $369 for face to face registrations | $330 for webinar deliveries. 

Morning tea and lunch is provided for face to face courses, typically starting at 8.30am finishing at 4.30pm.

Monday, 17 May 2021

08:30 AM AEST - 04:30 PM AEST (1 day)

  • Online
Presented by
Michael Hawton
  • $330.00 incl. GST

Mon 17 May 2021

08:30 AM AEST - 04:30 PM AEST (1 day)

Wednesday, 16 June 2021

08:30 AM AEST - 04:30 PM AEST (1 day)

  • Online
Presented by
Rob Steventon
  • $330.00 incl. GST

Wed 16 Jun 2021

08:30 AM AEST - 04:30 PM AEST (1 day)

Parentshop® Pty Ltd ACN: 121 540 690 ABN: 26 281 659 017

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