Tough Conversations™ in Child Protection
ONE-DAY PROFESSIONAL DEVELOPMENT
Assisting effective parenting capacity conversations for workers in the Child Protection System
A solution based on proven techniques
Tough Conversations in Child Protection is a one-day course for child protection professionals and family workers to help them to hold the often-challenging conversations with parents in child protection. The origin of these child protection workshops arose from a similar series of workshops already being held nationally for school principals. The workshop helps busy professionals to quickly assess and prepare for tough conversations in situations where clarity-of-message can make all the difference for vulnerable families.
What’s included:
- Training in how to conduct difficult conversations using a script to achieve accountability
- A training manual containing course notes
- A certificate of completion
- Lunch and refreshments
- A terrific networking opportunity
About the course creator Michael Hawton
Michael Hawton is a psychologist, trained teacher and author. He has worked as an expert witness in The Family Court of Australia and The NSW Children’s Court. He is a highly experienced mediator and has developed several nationally recognised parenting, practitioner and teacher PD courses. These programs have been taught to over 110,000 professionals, parents and teachers since 2006.
Course Outline
The course teaches a method to:
- Identify and clearly articulate the strengths and deficits in parents’ caring capacity so that parents have a clear future work plan.
- Comprehensively gather information for holding a factual tough conversation so that as many facts (as can be reasonably gathered) can be brought to bear in conversations with parents.
- Defuse antagonism during a tough conversation while holding a firm line.
- Identify the important ‘dashboard’ markers for parents so that everyone has clarity about what is expected within a given timeframe.
Please note that this is not a train-the-trainer course and it is not designed for the subsequent on-training of other workers back at your workplace.
Lesson Framework
- Why people overreact.
- Self-control factors in adults and young people.
- How ‘frustration tolerance’ develops in people.
- What to tolerate: sorting out what to let go and what needs your attention.
- What people will do if you challenge them.
- A step-by-step process to address a problem.
- How to tame tigers: effectively dealing with offensive behaviour.
- A video demonstration of the concepts applied to a tough conversation between a child protection worker and a parent.
Flexible learning options
Train your team in-house and save
Parentshop offers convenient, flexible and highly cost effective in-house training courses. Equip professionals across your whole organisation with a unified approach to working with children and families and accrue active PD points.
Save money and travel expenses when we come to you.
Please select from available locations and book today!
Courses normally start at $299 for early bird registrations.
Morning tea and lunch is provided, typically starting at 8.30am finishing at 4.30pm.
What child protection workers are saying…
“This is a practical and useful training session which supports having transparent and focused conversations with families. The training provides a process and script for having difficult conversations.” Tom Tyson, Department Communities Child Safety
“Tough Conversations in Child Protection provided highly relevant and practical materials and training to help in our work with families. Would highly recommend this training to others.” Danielle Cripps, Act for Kids
“The presenter was engaging. The content was interesting and examples provided that could be easily incorporated into day-to-day practice. Would recommend to teachers, caseworkers and other people working with families”. Lisa Loveday, CareSouth
Parentshop® Pty Ltd ACN: 121 540 690 ABN: 26 281 659 017
