A solution based on proven techniques

Tough Conversations in Child Protection is a one-day course for child protection professionals and family workers to help them to hold the often-challenging conversations with parents in child protection. The origin of these child protection workshops arose from a similar series of workshops already being held nationally for school principals. The workshop helps busy professionals to quickly assess and prepare for tough conversations in situations where clarity-of-message can make all the difference for vulnerable families.

Courses available via webinar and face to face all around Australia.

We can train your team in-house.

Parentshop offers convenient, flexible and highly cost-effective in-house training. Equip your whole school with a unified approach to managing anxiety and building resilience. Contact service@parentshop.com.au or call +61 2 66808910.

What’s included:

• Training in how to conduct difficult conversations using a script to achieve accountability
• A training manual containing course notes
• A certificate of completion
• Lunch and refreshments
• A terrific networking opportunity

Course Outline

The course teaches a method to:

• Identify and clearly articulate the strengths and deficits in parents’ caring capacity so that parents have a clear future work plan.
• Comprehensively gather information for holding a factual tough conversation so that as many facts (as can be reasonably gathered) can be brought to bear in conversations with parents.
• Defuse antagonism during a tough conversation while holding a firm line.
• Identify the important ‘dashboard’ markers for parents so that everyone has clarity about what is expected within a given timeframe.

Please note that this is not a train-the-trainer course and it is not designed for the subsequent on-training of other workers back at your workplace.